How to Fix PS5 Error WS-113947-5

How to fix Purchasing Error in PS5

The PS5 Error WS-113947-5 appears when you are trying to purchase something from PlayStation Store like COD, Gotham Knights, or some other games and this error pops up. So, in this article, I will tell you how to fix this error.

The PlayStation 5 (PS5) is a home video game console developed by Sony Interactive Entertainment.

PlayStation Store sells online games and videos. Purchases can be made through standard credit cards or PlayStation Network cards.


Following are the few solutions for PS5 Error WS-113947-5:

  1. Restart your PS5 console
  2. Restore your Licenses
  3. Sign Out and Sign in Again to your Account

Solution 01: Restart your PS5:

Some of the PS5 error appears because of issues or glitches that get solved by restarting your PS5 console. So, restart your PS5 console and start purchasing again from PlayStation Store, it will solve your problem. But, if the problem is not solved, then follow Solution 2.

Solution 2: Restore your Licenses

The purchasing and networking problems usually appear because of Licenses issues. So, restoring the Licenses will help you to solve the problem. To Restore the Licenses, follow these steps:

01: Go to Settings.

02: Click on Users and Accounts.

03: From the left panel, click on Other.

04: From the right panel, click on Restore Licenses. Click on Restore to confirm the prompt.

PS5 Error WS-113947-5

Restoring the Licenses will solve the problem. But you are still facing purchasing problems on PlayStation Store, then follow Solution 03.

Solution 03: Sign Out and Sign in Again to your Account

Sometimes, your account creates some problems that stop the purchasing from PlayStation Store. So, Sign Out from your account and then Sign in again to fix this problem. To Sign Out from your account, follow these steps:

01: Go to the Other option, as explained in Solution 02.

02: From the right panel, under the Restore Licenses option, click on Sign Out.

03: Sign In again to your account.

Now open PlayStation Store and purchase anything that you want without any errors.


I have provided 3 easy solutions to fix the PS5 Error WS-113947-5 in which you face problems while making purchases from PlayStation Store. Following the steps for these 3 solutions will solve the issue. Hope so you will enjoy purchasing without facing any problems.

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You can also read:

  1. How to Fix PS5 Error CE-112859-6
  2. How to Fix PS5 Error WS-113926-2
  3. How to Fix PS5 Error NP-104602-3

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